Global Instrument Service
Have Confidence in Your Results
Sartorius is a leading international partner of the pharmaceutical and biopharmaceutical industries, academic research facilities, and other laboratories.
Our global service organizations provide comprehensive services over the entire product life cycle and assist our partners in running highly effective processes.
Sartorius’ certified and accredited services ensure the quality of results, guarantee equipment longevity, and reduce downtimes.
We ensure the efficient performance of Sartorius Instruments to help you quickly obtain compliant, reliable, accurate, and audit secure laboratory data, maximizing their productivity.
Need Assistance?
Do you need service or technical support for your instrument or system? Get in contact with our service directly for technical assistance, spare parts, questions or general service requests.
Service Across an Entire Life Cycle

Find Services and Support for Your Instrument or Application
Services and Support for Laboratory Products
We support you with the services tailored to your laboratory instruments to ensure your processes run smoothly.
Services for Bioprocess Solutions
To ensure your devices perform reliably, we support you with services tailored to your bioprocess systems.
How Can We Help?
Contact your local service team by filling out the contact form below. We look forward to providing you with the support and service you need!
If you need technical support or have a problem, please let us know all the details about your device by filling out the contact form below. Our service team will contact you as soon as possible to clarify your questions and discuss the next steps.
Would you like a customized service offer? We will be happy to inform you about our comprehensive range of services. Please complete the form below.
You will find a large selection of spare parts in our eShop. If you can't find what you're looking for, simply fill in the contact form below, and we'll be happy to help you!