Global Instrument Service 

Have Confidence in Your Results

Sartorius is a leading international partner of the pharmaceutical and biopharmaceutical industries, academic research facilities, and other laboratories. 

Our global service organizations provide comprehensive services over the entire product life cycle and assist our partners in running highly effective processes. 

Sartorius’ certified and accredited services ensure the quality of results, guarantee equipment longevity, and reduce downtimes. 

We ensure the efficient performance of Sartorius Instruments to help you quickly obtain compliant, reliable, accurate, and audit secure laboratory data, maximizing their productivity.

Need Assistance?

Do you need service or technical support for your instrument or system? Get in contact with our service directly for technical assistance, spare parts, questions or general service requests.

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Service Across an Entire Life Cycle 

Find Services for Your Instrument or Application

Services for Laboratory Products

We support you with the services tailored to your laboratory instruments to ensure your processes run smoothly.

scientist weighing with cubis balance

Lab Balances & Weighing Services 

Reliable and reproducible measurement results with our accredited service and metrological expertise for your weighing instruments.

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Scientist with Arium Comfort

Water Purification Services 

Obtain the highest possible water quality with your purification instruments. Achieve reliable and reproducible analysis results.

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Liquid Handling Services

Ensure your laboratory results are of the desired quality by maintaining the reliability of your pipetting devices.

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Industrial Microbiology Services

Enhance device performance and improve the safety of your processes.

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Services for Bioprocess Solutions 

To ensure your devices perform reliably, we support you with services tailored to your bioprocess systems.

Bioreactor & Fermenter Services

Sartorius offers bioreactors and fermenters dedicated to process development, pilot, and small-scale production for microbial and cell culture ferment...

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Process Filtration Services

Filtration and purification are fundamental process steps. Our solutions are supported by a full range of services to ensure your equipment stays in o...

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Process Chromatography Services 

The purity and safety of biotherapeutics rely on optimal separation technologies. Sartorius services supports your chromatography process. 

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Fluid Management Services

Support reliable, economical and safe solution for your fluid management instruments.

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PAT Services 

Ensure reliable data acquisition, storage and evaluation of your process controll software.

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Contact us for Service & Technical Support

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How Can We Help?

In order to make you an individual offer and send you further information about our comprehensive services please fill out the form below.

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We can support you with all your technical questions. Please fill out the contact form below. Our service will contact you as soon as possible to clarify your questions. 

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Have you already looked in our eShop? Should you not find what you are looking for, please fill out the contact form below, and we will take care of your request. 

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Of course, we would like to rectify the defect as quickly as possible. Please send us all the information about your device using the contact form below. We will contact you as soon as possible to discuss the next steps. 

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Request a Quote, Demo, or More Information

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Related Topics


Instruments, Consumables, and Services for Biopharmaceutical, Chemical, Food, and Academic Labs.

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Sartorius Single-Use Bioreactors and Single-Use Platform


We provide everything you need for success in the Life Science, Biopharmaceutical Manufacturing, Quality Control and Testing, and Applied Industries.

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