Global Instrument Service
Have Confidence in Your Results
Sartorius is a leading international partner of the pharmaceutical and biopharmaceutical industries, academic research facilities, and other laboratories.
Our global service organizations provide comprehensive services over the entire product life cycle and assist our partners in running highly effective processes.
Sartorius’ certified and accredited services ensure the quality of results, guarantee equipment longevity, and reduce downtimes.
We ensure the efficient performance of Sartorius Instruments to help you quickly obtain compliant, reliable, accurate, and audit secure laboratory data, maximizing their productivity.
Do you need service or technical support for your instrument or system? Get in contact with our service directly for technical assistance, spare parts, questions or general service requests.
Service Across an Entire Life Cycle

Find Services for Your Instrument or Application
Services for Laboratory Products
We support you with the services tailored to your laboratory instruments to ensure your processes run smoothly.
Services for Bioprocess Solutions
To ensure your devices perform reliably, we support you with services tailored to your bioprocess systems.
How Can We Help?
In order to make you an individual offer and send you further information about our comprehensive services please fill out the form below.
We can support you with all your technical questions. Please fill out the contact form below. Our service will contact you as soon as possible to clarify your questions.
Have you already looked in our eShop? Should you not find what you are looking for, please fill out the contact form below, and we will take care of your request.
Of course, we would like to rectify the defect as quickly as possible. Please send us all the information about your device using the contact form below. We will contact you as soon as possible to discuss the next steps.