Mejor rendimiento para sus dispositivos
La gestión del ciclo de vida útil es un elemento crítico a la hora de comprar su equipo. Independientemente de la industria en la que se encuentre (farmacia, biofarmacia, universidad o alimentos y bebidas), la gestión adecuada del ciclo de vida comienza con la instalación correcta del equipo y la capacitación básica del usuario, seguida de visitas de mantenimiento preventivo de rutina. Estos servicios aumentarán la duración de la unidad, al tiempo que reducen el tiempo de inactividad y limitan la pérdida de productos.
Voces del servicio técnico de Sartorius
Diagnostic laboratory | Preventative Maintenance
Relatively long downtimes are time-consuming and costly. With a Sartorius maintenance contract, my customer will have the peace of mind knowing that his equipment will remain up and running at peak performance.
University research laboratory | Installation & Commissioning
Aspiring scientists put their heart and soul into their research projects. That's why I enjoy taking care the professional installation of their equipment so they can get started with their new projects right away.
Commercial Manufacturing | Preventative Maintenance
When downtimes occur, it can be very frustrating and result in lost money and wasted time in several departments. That's why I recommend that my customers sign a preventive maintenance contract.
Analysis laboratory | Calibration
Always be perfectly prepared for the next quality audit. Our accredited calibration service will eliminate the surprise factor, saving you lots of trouble down the road due to non-conforming equipment.
Clinical Phase | Qualification
We are optimally prepared to visit each of our customers. Moreover, we regularly attend training seminars on product qualification and know each customer's system inside out.
Process Development | Installation & Commissioning
My customer wants his operators to receive thorough training to ensure everything runs smoothly. So I am more than happy to train them.
Trust that spans the globe
We serve customers around the globe – with service contracts and a full range of services and training courses, just right to suit every need. Together with you, we will find the best service solution for your system, your instrument, and your equipment. So you can protect the quality of your results throughout your manufacturing process, all the way to the very last step.
Professional support when you need it
Our team is on hand to provide technical guidance and support in the unlikely event that instrument problems might arise. We conveniently manage the logistics to quickly provide you with original spare parts if needed.
If you have questions about our service offerings or are in need of technical support, we are here for you. Just provide detailed information in our contact form, and we will promptly get in touch with you.