IT Inhouse Consultant ServiceNow (x|f|m)
Join our IT Service Management team as a IT Inhouse Consultant ServiceNow (x|f|m). As part of a global organization, you will contribute to advancing digital workflows and service experiences that support our mission of Simplifying Progress. In this role, you will help further develop ServiceNow as an enterprise platform for workflow automation and digital transformation, enabling more efficient processes and seamless user experiences across the organization. Working closely with stakeholders across functions and regions, you will contribute to continuous improvement and sustainable business value that supports better health for more people. This position is available for full-time. It is a hybrid role requiring some days on site at our site in Madrid (Spain) or Tunis (Tunisia) with the opportunity to work some days remotely.
Grow With Us – Your Responsibilities
Manage ServiceNow platform upgrades, releases and patching activities while ensuring platform performance, reliability, security and compliance with governance standards and architectural principles
Support, enhance and continuously optimize ServiceNow products and modules, including ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, Knowledge Management and custom business applications
Drive the evolution toward Autonomous IT through automation, self-service capabilities and AI-driven operations while enabling proactive service management based on high-quality service and configuration data
Establish and further develop ServiceNow as an enterprise-wide platform for workflow automation across business functions
Analyze, redesign and digitalize business processes by transforming manual activities into efficient and scalable digital workflows
Develop dashboards, reporting capabilities and actionable insights to support data-driven decision-making and enhance user experience
What Will Convince Us
Degree in Business Informatics, Information Technology, Computer Science or a comparable qualification
Several years of professional experience as a ServiceNow Consultant, Solution Consultant, Technical Consultant or in a comparable role, including experience designing, implementing and enhancing ServiceNow solutions
Strong understanding of IT service management principles, enterprise workflows and digital process optimization
Experience working with ServiceNow modules such as ITSM, Strategic Portfolio Management (SPM), CMDB, Asset Management, CSM or custom application development
Knowledge of modern platform, integration and automation technologies, ideally complemented by ServiceNow certifications such as CSA, CAD or comparable credentials
Passion for improving user experiences through technology and driving continuous improvement in collaboration with technical and business stakeholders
Strong communication and consulting skills combined with a structured, analytical and solution-oriented mindset
Fluent English skills
What We Offer
As a growing global life science company, stock listed on the MDAX and TecDAX, Sartorius offers a wide range of Benefits:
Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers
Attractive Compensation: Vacation and holiday bonuses including pension benefits with a 40 hr. week and 25 vacation days
Making An Impact Right From The Start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
This position is filled within the Sartorius Spain S.A.
We promote diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, age groups, disabilities, and cultural backgrounds.
Ready to join Sartorius?
Über Sartorius
Sartorius ist Teil der Lösung im Kampf gegen Krebs, Demenz und viele andere Krankheiten. Unsere Technologien helfen wissenschaftliche Erkenntnisse schneller in Medikamente für Patienten weltweit zu übersetzen.
Wir suchen ambitionierte Teamplayer und kreative Köpfe, die zu diesem Ziel beitragen und ihre Karriere in einem dynamischen globalen Umfeld vorantreiben wollen. Werden auch Sie Teil der Lösung. Wir freuen uns auf Ihre Bewerbung.
Unser Campus: Einzigartig in Deutschland
Unser Headquarter befindet sich im Herzen von Deutschland: In Göttingen. Auf einer Gesamtfläche von 170.000 Quadratmetern vereint der Campus mit seinen offenen Büros und den grünen Außenflächen flexibles, kreatives Arbeiten sowie Entspannen und Vernetzen. Das Betriebsrestaurant bietet ein vielseitiges und auch veganes Angebot. Außerdem gibt es ein italienisches Bistro, ein Fitness-Studio sowie eine Kita.
Top Careers Stories
Gleiche Chancen für alle
Unterschiedliche Perspektiven und neue Ideen sind entscheidend, um Fortschritte in den Life Sciences und der Bioprozesstechnik zu vereinfachen, damit Menschen weltweit schneller Zugang zu neuen Therapien erhalten.
Als Arbeitgeber achten wir deshalb auf Chancengleichheit und stellen Menschen unterschiedlichster Herkunft, Geschlechtsidentitäten, Altersgruppen, körperlicher und geistiger Fähigkeiten, Bildungs- und Karrierewege und mehr ein. Dabei dulden wir keinerlei Diskriminierung von Bewerbenden und Mitarbeitenden.