Cubis® II, MCE Firmware Update
Thank you for your recent purchase of a Sartorius Cubis® II premium balance. As a preferred customer of our premium Cubis® II balance portfolio you are entitled to complimentary periodic software updates for the life of your instrument.
To learn more about the enhancements included with this software update, along with instructions how to download and install the update on your balance, please follow the steps below.
On This Page:
How to Access Your Cubis® II MCE Firmware Updates
Instructions for Locating and Downloading via MySartorius
Cubis® II MCE firmware updates can be located and downloaded within your MySartorius account. Follow the instructions below to sign in (or sign up) and access your firmware updates.
- Sign into your MySartorius account (if you do not have an account, please register now)
- Once signed in, go to My Account > My Dashboard in the navigation located at the top of the website
- On the MySartorius dashboard find the My Software box, then click or tap on the "View Other Software" button
- On the My Software page (Figure 1), find the Cubis II MCE section and download firmware and documentation using the icon buttons
Figure 1. The MySartorius software page. Here you can find and download your Cubis® II MCE firmware.
Available Firmware Updates
MCE Firmware Summary:
File Size: 1.0mb
Version: 09-05-04.01.12
Release Date: 02/01/2024
Cubis® II Certificate Support Package
Cubis® II balance uses a device certificate for secured connections (e.g., FTPS, HTTPS, etc.). The device certificate has an expiry date and should be renewed if secured connections are used. The Cubis certificate support package provides an instruction and supporting tool for updating the certificate.
How Do I Update the Software Now to Ensure the Optimal Functionality of My Cubis® II Balance?
Please Follow the Steps Below:
- Download the firmware package from our website by filling out the form below.
- Extract the zipped firmware package.
- Copy the files into the root directory of a USB drive.
- Plugin the USB drive at the balance.
- Login to the balance with the right to access the balance settings menu and select menu point [Update].
- The device lists up all firmware files available on the USB drive. Select the desired update file.
- The device will now automatically start the update process. The file is transferred to the device, a data backup is stored on the internal memory and any necessary data structures are updated after the restart. This process may take several minutes depending on the available data. The balance must not be disconnected from the power supply during this time.
Frequently Asked Questions
Only non-approved balances (S00 and S01) can be updated by users. Approved balances (CEU, ORU, CCN, OBR, OJP, CFR and OIN) must be updated by the Sartorius Service. Please check the type plate of your balance to get to know the approval.
You must own the access to the settings menu to update the instrument.
No, balance settings are not changed by a firmware update.
Most firmware updates take around 10 to 20 minutes. Make sure the balance remains powered and undisturbed during the update.
A message screen is displayed after the update process is finished. Additionally you can check the installed firmware and QApp center version in the balance Status center.
