Service Support
This position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.
This position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.
Main Responsibilities & Tasks:
- Create standard certificates and issue.
- Telephone operation from customer and dealer
- Customer management for field service
- Quotation
- Communication with internal and external customer
- dispatch and schedule management in the future
Qualifications & Skills:
Minimum requirements
- 2-3 years’ experience as Sales support or Service support job
- PC skill (MS office, Excel, Word, PPT)
- Native-level Japanese with strong overall communication skills
- Strong team player
- Strong aspirations for self-growth in a global company
- Able to read and write in English; willingness to learn English and to make efforts to speak in English when required
- Age 25-40
Ideal requirements (additional to above requirement)
- Strong multi-tasking skills
- Experience of service support in a global (non-Japanese) company
- Experience of SAP (ERP) operation
- Intermediate or above English Skills (speaking and listening)
- Age under 35
Ready to join Sartorius?
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
Top Careers Stories
At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.