This Order Procssing Specialist is the responsibility of all customer oder related job, handling for Japan domestic delivery, communicating with customers and internal dept. to ensure the on-time delivery and make invoices.

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
 

Main Responsibilities & Tasks:

• Receive orders from the customers, to handle orders accordingly to take into SAP system with delivery and pricing info accurately.
• Correspond requirements from the customers about deliveries and timelines of orders.
• Issue related documents, such as Order Confirmation, Delivery notes, Invoice or Credit notes.
• Closer working with Purchasers, Sales, Application Specialists and Services
• Communicate with Logi and the warehouse for stock management and delivery goods.
• Handle the claim for orders and deliveries, and also return goods
• Handle the data report of responsible orders related.
• Make improvement our process to join the internally projects (APAC, or Global base) , and working proactively.

Qualification & Skills:

• College graduation, Diploma or equal Qualification required.  University Degree is preferable.
• 3-5 years’ working experience in order processing or customer service dept.
• Any ERP or SD (Sales and Distribution) system experience. SAP user could be advantaged.
• Language:  Japanese= necessary Native,
  English= Fluent is preferable, but casual conversation level is enough, to take internal communication for MS teams meeting.
• MS Office skill= Word, Excel, PPT are preferable
• Logical thinking, proactive, energetic for multi-tasks.  Highly motivated for learning and can work under high pressure.
• Good experience and cooperative worker as a team