What you will accomplish together with us

• You will provide exceptional customer care
• Responsible for installation, repair, and preventative maintenance while maintaining communication, scheduling, inventory, and administrative compliance.
• Use your knowledge and abilities to tie workflow to schedule to minimize unnecessary travel 
• One of your tasks will include performing field service, calibration, and installation of complex mechanical systems, as well as perform preventative maintenance and field sterilizations
• Assist with software updates/upgrades and helping to resolve IT issues related to Bio Analytics system installations
• You will help build positive relationships with customers
• Utilize your knowledge to provide technical support to customers
• Your duties will include providing training to customers on the basic use and operation of Bio Analytics instruments 
• Assist in drafting documentation to show and ensure compliance with both internal and external regulations and protocols
• In the event of an issue, prepare customer facing estimates of equipment repairs.
• In this role, you will keep precise records and produce timely, detailed and detailed service reports; this will include keeping correct count of parts assigned to the engineer
• You will pass along identified leads to the sales manager 
• Ability to travel to our Ann Arbor, MI, Albuquerque, NM, Fremont, CA and additional facilities and site for training and conferences as needed 
• Expected to lift items that weigh up to 35 Kg 
• You will perform other duties as assigned

What will convince us

• Completion of Bachelor’s degree in mechanical engineering, biomechanical engineering, biomedical engineering preferred
• You have completed an Associate degree in Engineering or High School Diploma/GED and equivalent combination of 5+ years industry experience and/or technical/military training
• You possess the ability to troubleshoot, test, repair, and service technical equipment with excellent mechanical, electrical, and IT skills 
• You have demonstrated a strong aptitude for hands-on engineering testing and experimentation in a lab/shop environment 
• You possess good working knowledge of ISO requirements and other relevant guidelines and regulations 
• You are proficient with MS Office software, including Outlook, Word and Excel.
• You have a valid Drivers License with an excellent driving record

We Value:

• You possess the ability to work flexible shifts and to adapt to changing work schedules 
• Familiarity with mobile tools and applications
• Social Skills and Perceptiveness:  Actively look for ways to help customers, and be sensitive when dealing with customer reactions and needs
• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Math / Science:  Use mathematics and scientific concepts and methods to solve problems
• Complex problem solving:  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Expect up to 50% overnight travel to support Field Service activities
• Identification with our core values: Sustainability, Openness, Enjoyment

Base salary offered for the position in Colorado/NYC/CA is $75,000.00 - $105,000.00 depending on experience.

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, LinkedIn Learning, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career