Field Application Specialist
For Sartorius India Pvt. Ltd, we are looking for the Field Application Scientist to join our team based out of Delhi/Mumbai. The Field Application Scientist will be responsible for offering product expertise, application knowledge and technical support along each step of customer's process and for bringing the products' technical expertise and market knowledge to the sales team. The main mission is to ensure successful design, validation and implementation of products, by supporting sales for product design, product positioning and demonstration, and supporting customers for application development work, initial startups and training.
What you will accomplish together with us:
Support the sales organization on existing products through product presentations, demonstrations and application studies, and on new products in close collaboration with product management through beta sites testing and demonstrations
Will be responsible for assigned product line to support sales target achievement for supporting Greater India on Octet range of products.
Support sales in the customer process and URS analysis and generate application trials to help designing optimized products in line with the application requirements
Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers
Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs
Report on competitors' products and feedback information to the application specialist management and products management
Provide basic product training to internal sales and dealers, and running external customer workshops and seminars
Conduct trials and demos to achieve intended results and create trial reports to product management and sales teams
Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports
Prior experience in handling SPR and BLI technologies, ELISA, HPLC Mass spectrometry and Flow cytometry will be preferable.
What will convince us:
Ph. D in Life Sciences/Biotechnology or relevant science or Masters in Life Science stream/Biotechnology with 8 to 10 years of relevant industrial experience
A good understanding of Physico-chemical and Biophysical characterization and Immunological experiments
Prior experience in handling SPR and BLI technologies will be preferable, Flow cytometry and Microscopy expertise is added advantage.
Must be willing to keep oneself abreast and improve on the knowledge base, including product information as well as other relevant scientific knowledge
Willingness to travel extensively, 50%-70% of time /Month.
Familiar with related products, laboratory processes and equipment
Ability to effectively interface with product / project / division management
Ready to join Sartorius?
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
Top Careers Stories
At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.