Sales Support
The Sales Support Specialist supports the Lead‑to‑Order (L2O) process by executing and coordinating all sales‑related administrative and operational activities. The role acts as a key interface between Sales, customers, and internal stakeholders, with a strong focus on Salesforce (SFDC), data quality, process compliance, and efficient handling of pre‑order sales activities.
Main Responsibilities & Tasks:
- Support the Lead‑to‑Order process through administrative handling of leads, opportunities, and cases in Salesforce (SFDC)
- Administer Requests for Information (RFI) and Requests for Quotation (RFQ) and prepare quotations in coordination with Sales
- Support Tender Management by coordinating and completing tender documentation
- Manage Demo Equipment and sampling administration
- Coordinate and track questionnaires and customer information requests
- Maintain price lists and sales‑related reference data
- Create and maintain customer master data in relevant systems
- Prepare and maintain sales reports based on SFDC and related tools
- Support Lead & Case Management, including tracking, documentation, and data quality
- Contribute to special projects and cooperate with Business Improvement initiatives
Qualification & Skills:
- Degree in Business Administration or a comparable commercial qualification
- 2–3 years of professional experience in Sales Support, Sales Operations, or a similar role
- Solid understanding of the Lead‑to‑Order process
- Strong experience with Salesforce (SFDC); SAP / CPQ knowledge is an advantage
- High attention to detail, strong service orientation, and structured working style
- Analytical mindset with reporting and data management skills
- Strong communication skills and ability to work in an international, cross‑functional environment
- Fluent in English; Chinese (Mandarin) is an advantage / preferred
Ready to join Sartorius?
关于赛多利斯
赛多利斯是对抗癌症、痴呆症和许多其他疾病的解决方案供应商之一。我们的技术将有助于更快地将科学发现转化为药物，服务全世界的患者。
我们正在寻找具有雄心壮志、团队合作精神以及创造力的人才，希望这些人才能为实现这一目标做贡献，并在充满活力的全球环境中推进自己的职业生涯。
成为我们解决方案的一部分。我们期待收到您的申请。
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Equal Opportunity Employer
At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.