Sales Support
The Sales Support Specialist supports the Lead‑to‑Order (L2O) process by executing and coordinating all sales‑related administrative and operational activities. The role acts as a key interface between Sales, customers, and internal stakeholders, with a strong focus on Salesforce (SFDC), data quality, process compliance, and efficient handling of pre‑order sales activities.
Main Responsibilities & Tasks:
- Support the Lead‑to‑Order process through administrative handling of leads, opportunities, and cases in Salesforce (SFDC)
- Administer Requests for Information (RFI) and Requests for Quotation (RFQ) and prepare quotations in coordination with Sales
- Support Tender Management by coordinating and completing tender documentation
- Manage Demo Equipment and sampling administration
- Coordinate and track questionnaires and customer information requests
- Maintain price lists and sales‑related reference data
- Create and maintain customer master data in relevant systems
- Prepare and maintain sales reports based on SFDC and related tools
- Support Lead & Case Management, including tracking, documentation, and data quality
- Contribute to special projects and cooperate with Business Improvement initiatives
Qualification & Skills:
- Degree in Business Administration or a comparable commercial qualification
- 2–3 years of professional experience in Sales Support, Sales Operations, or a similar role
- Solid understanding of the Lead‑to‑Order process
- Strong experience with Salesforce (SFDC); SAP / CPQ knowledge is an advantage
- High attention to detail, strong service orientation, and structured working style
- Analytical mindset with reporting and data management skills
- Strong communication skills and ability to work in an international, cross‑functional environment
- Fluent in English; Chinese (Mandarin) is an advantage / preferred
Ready to join Sartorius?
À propos de Sartorius
Sartorius fait partie de la solution dans la lutte contre le cancer, la démence et de nombreuses autres maladies. Nos technologies permettent de traduire plus rapidement les découvertes scientifiques en médecine, afin que les patients du monde entier puissent accéder aux nouvelles thérapies.
Nous cherchons des talents ambitieux et des esprits créatifs pour nous rejoindre sur cette voie. Des personnes qui souhaitent faire progresser leur carrière dans un environnement international dynamique. Vous aussi, faites partie de la solution! Nous attendons avec impatience votre candidature.
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Equal Opportunity Employer
At Sartorius, we believe that bringing together diverse perspectives is critical for our mission of simplifying progress in life sciences and bioprocessing so that new therapeutics can reach patients worldwide.
We therefore actively recruit and hire diverse talent from a mix of cultures, genders, age groups, physical and mental abilities, educational backgrounds, career paths and more, and do not tolerate any discrimination against applicants or employees.