Field Account Manager
Reference Number:
R29991

The Field Account Manager will be responsible for leading the sales organization within a specified geography or for a certain group of customers and / or is responsible for policy and strategy implementation for short-term results (1 year or less). The holder of this position will oversee the sales teams to drive profitable growth aligned with the organization's goals and objectives. Furthermore, the position holder will obtain and maintain long term key customers by comprehending their requirements. The goal is to contribute in sustaining and growing the business to achieve long-term success.

The Field Account Manager will be responsible for leading the sales organization within a specified geography or for a certain group of customers and / or is responsible for policy and strategy implementation for short-term results (1 year or less). The holder of this position will oversee the sales teams to drive profitable growth aligned with the organization's goals and objectives. Furthermore, the position holder will obtain and maintain long term key customers by comprehending their requirements. The goal is to contribute in sustaining and growing the business to achieve long-term success.

Main Responsibilities & Tasks:

  • Implementation of Sales and Marketing activities to achieve business objectives
  • Sales and Support to targeted accounts in the Pharma, Biologics, F&B and Medical sectors
  • Provide application support to customer for process optimization and yield improvements
  • Build strong customer relationships to maintain and expand accounts
  • Involve in business development and strategic positioning for new markets
  • Coordinate and implement marketing activities, eg. exhibitions, seminars and workshop

Account Management:

  • Develop account planning to achieve short- and long term goals aligned with company strategies.
  • Achieve growth and hit the annual sales targets
  • Responsible for the implementation of Sales and
  • Marketing activities to achieve business objectives
  • Coordinate with all departments and key customers to identify the potential issues within the assigned account and determine the best course to mitigate and minimize any negative impact to customers

Set strategic approach:

  • Target, prospect, lead qualification, identify key decision makers and analyze customer needs and ultimately deliver solutions.
  • Work closely with Global strategic account managers in aligning the sales and marketing activities to local site requirements.
  • Processing Mapping and molecule tracking – as foundation for account planning

Qualification & Skills:

  • Graduated from University of Science especially Bio or Life Science major
  • Working experience in Pharma, Biologics, F&B and Medical sectors
  • Self-motivated and ambitious
  • Comfortable with change and serious about continued improvement
  • Good negotiation skills
  • Good analytical and presentation skills
  • Good interpersonal and communication skills in dealing with people at different levels
  • Excellent written and verbal communication skills in Japanese and good English skills
  • Flexible and willing to travel
  • Computer skills (Excel, Powerpoint, etc)

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