Data Service Center Agent (F/H) - Based in Les Berges du Lac (Tunis)
Reference Number:
R31580
    • Mohamdia (Tunisia)
  • Full time
    , Regular
  • Data Management & Strategy

We are looking for a Data Service Center Agent (F/H) based in our IT Delivery Center in Les Berges du Lac (Tunis). You will be support from the business in data creation and changes to maintain our global database.

​Grow with us - Your Responsibilities :

  • You validate and process Change Requests via MDG (Master Data Governance tool)
  • You are responsible for the 1st level support of the business users in Service Now (Ticket tool)
  • You will ensure that data creation and change processes are carried out in accordance with the specified data governance guidelines (and within defined SLAs)
  • You will implement master data changes requested by the business (critical data as well as mass updates)
  • In the context of monthly releases, you will create test documents and act as a tester
  • You do run data analyses as requested by business and to ensure that above mentioned governance rules and timelines are met 

What will convince us:

  • You have successfully completed vocational training with a focus on IT/computer science and have already gained some professional experience in this field
  • Ideally, you already have some experience in the field of Data Management as well as user knowledge of SAP ERP, SAP MDG or Solution Manager (on S4 ERP)
  • You complement your profile with know-how in the area of training and documentation skills
  • Strong communication skills in English round off your profile
  • Identification with our core values: Sustainability, Openness, Enjoyment and the motivation to work in a fast-growing company

Ready to join Sartorius?

Apply now