In this role, you are responsible for developing a compliance and coordination support system for Strategic Accounts to maintain and protect current business, thereby safeguarding Sartorius' reputation and fostering future short- to mid-term business growth and revenue."

This is a full-time, hybrid role requiring some days on-site at our Aubagne location or our headquarters in Göttingen, with the flexibility to work remotely on other days.

Grow with Us – Your Responsibilities:

• Support tender processes by addressing compliance aspects promptly, enhancing short-term business opportunities.

• Coordinate customer requests and projects related to quality and regulatory affairs from the early stages of URS to final product qualification at the customer's premises (questionnaires, specifications, statements ...).

• Monitor the implementation of changes notified by Sartorius, coordinating necessary actions in line with the MSA (Master Supply Agreement) or quality agreement.

• Centralize and analyze requests concerning the full range of single-use products, involving the right people and using tools like DAM (PLM) and SAP.

• Collect information from internal departments (Quality, Marketing, ETO, Operations) to address customer requests effectively.

• Support local quality teams in crisis management related to complaints.

• Participate in corporate quality projects, including continuous improvement and KPIs.

• Propose and implement tools to optimize follow-up and communication internally and with customers.

• Maintain constant contact with the Strategic Account Manager, local sales representatives, and Single-Use Technology Experts to share information and align strategies.

• Occasionally travel to customer sites, Sartorius sites, or for internal meetings.

What Will Convince Us:

• Bachelor's or Master's degree in Quality Management, Life Sciences, or a related field.

• Experience in quality management and Single-Use Technology is highly appreciated.

• Knowledge of cGMP and regulatory requirements in the biopharma industry.

• Strong motivation for customer contact, autonomy, rigor, and adaptability.

• Excellent written and verbal communication skills in English.

• Teamwork skills and proven ability to work with cross-functional teams.

• Strong organizational skills, autonomy, and leadership abilities.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with relevant software tools.