Account Management & Other Topics
Need help with your eShop account? Browse these topics to learn how to register, change your password, modify your details, and access account statements and tax information.
Account Details
To change your password, please follow the steps below:
- Sign in to your eShop account, click on the "My Account" tab, and select the "Change Password" option to update your credentials.
- You will be directed to the "Change your Password" page.
- Enter your "Current password", "New password", and "Confirm your new password", then click on "Change Password".
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To change your eShop profile details, please follow the steps below:
- Sign in to eShop account, click on the "My Account" tab and select the "My Dashboard" option
- You will be directed to the "My Sartorius" portal
- Click on the person icon at the top right, and select the "Profile Settings" option to update your profile details.
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For account statements, you can sign in to the My Sartorius portal.
- Already registered? Click the direct link Get Support, select "Account", and then choose the specific topic you need help with.
- Still need to register? Create Your Sartorius ID to access now.
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For tax information, sign in to My Sartorius with your Sartorius ID. Still need to register? Create Your Sartorius ID to access now. To get started, click the direct link Create a new support request and select the specific support topic you need help with.
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For audit confirmation requests, sign in to My Sartorius with your Sartorius ID. Still need to register? Create Your Sartorius ID to access now. To get started, click the direct link Create a new support request and select the specific support topic you need help with.
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Register for an eShop Account
- Before creating an eShop account, please ensure your country is on the list of supported regions. To check this, go to the Sartorius website and click the globe icon in the upper right to verify. Use the dropdown menu to find out if an eShop is accessible in your country.
- Once you’ve selected the preferred country, you can Create Your Sartorius ID.
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eProcurement
Over the past few years, the Sartorius eProcurement Team has successfully implemented many eProcurement solutions with our customers. Our vast experience in the eProcurement area ensures that we meet our customers' individual requirements, no matter which data format is needed or which purchasing platform must be used.
Our eProcurement section has all the information about EDI, punchout catalogs, and hosted catalogs.
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Privacy Notes
These privacy notices detail how your personal data is processed when you use Sartorius online offerings, interact with business partners, and receive marketing communications.
To get more information, visit our Privacy Notices.