The Digital Equipment Qualification Documentation (IQ|OQ)
Frequently asked questions about Digital IQ|OQ
Sartorius Digital IQ|OQ offers a paperless solution for equipment qualification, enabling customers to securely approve and sign documents digitally via a web-based platform, making the IQ|OQ process more efficient and sustainable.
Frequently asked questions
It is the digital version of the paper-based equipment qualification documentation (IQ|OQ).
Sartorius uses an electronic process via a web-based platform to provide the digital IQ|OQ documents. Customers can use this platform to digitally approve, sign, and download the documents.
You do not need any additional software or apps; standard web browsers can be used.
When ordering an IQ|OQ service, you can decide whether you want the IQ|OQ documentation in paper or digital form at no extra cost.
The digital IQ|OQ process can optimize equipment qualification documentation by providing, approving, signing, and downloading via a single platform, saving paper and resources, which is more sustainable than the paper-based process.
Yes, because it uses electronic signatures in accordance with 21 CFR Part 11, offers secure storage and access controls, applies the four-eyes principle, and ensures time-limited access to documents.
The service technician documents the IQ|OQ activities digitally and makes the documentation available to the customer online via a web-based platform so that they can review, approve, and sign it.
You can access the documents via the secure links that will be sent to you by email.
You approve and sign the documents electronically via the web-based platform.
After final approval, you can download and save the IQ|OQ documents from the web-based platform, as the links are time-limited.
For questions, such as the availability of a digital IQ|OQ in your region, please use the contact form on our Instrument Services Website.