eShop Contact Us

Welcome to our eShop Customer Service page. Please refer to our common customer service questions below and we'll contact you as soon as possible. 

Help & Support

North America

  • For North American orders, please contact Customer Service at 1-800-635-2906 for instructions on how to place your order.  
  • You can also email your purchase order to lps.opm.na@sartorius.com.
  • Business hours are 9:00am - 6:00pm Eastern Standard Time.

Europe

  • For European support, please contact Customer Service at +49.551.308.0 for instructions on how to place your order. 
  • You can also email your purchase order to eShop-Europe@Sartorius.com.
  • Business hours are 8:00am - 5:00pm Central European Time.
  • For North American orders, please contact Customer Service at 1-800-635-2906
  • For European orders, please contact Customer Service at +49.551.308.0
  • For North American orders, please email us at NA_eshop@sartorius.com
  • For European orders, please contact Customer Service at eShop-Europe@Sartorius.com

Additional Resources

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FAQs

Have specific questions about our eShop? Refer to our FAQ page for more information.

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