Grow with us - Responsibilities

• Provide service and customer support during field and inhouse visits or dispatches

• Manage all on site installation, repair, maintenance and test tasks

• Diagnose errors or technical problems and determine proper solutions

• Produce timely and detailed service reports

• Ensure the timely and correct documentation of processes

• Operate vehicle in a safely manner and use field automation systems

• Follow all company's filed procedures and protocols

• Cooperate with technical team and share information across the organization

• Comprehend customer requirements and make appropriate recommendations / briefings

• Contact customers concerning processes of the customer file

• Build positive relationships with customers

What will convince us

• Technical degree in chemistry, biology, physical measurements or similar

• Minimum 2 years of proven field service experience

• Ability to troubleshoot, test, repair and service technical equipment

• Ability to work flexible shifts and to adapt to changing work schedules

• High customer orientation

• Team spirit

• Familiarity with mobile tools and applications

• Good command of spoken and written English